See Also

GSM Services

VoLTE

VoLTE (Voice over LTE) is an advanced technology that delivers high-qualitylife-like sound over voice calls (HD Voice Quality calls) across the NT 4G Network. With VoLTE we can experience ultra-clear voice quality with reduced background noise. Conversations will sound more natural, almost as if the person at the other end of the phone call is right next to you. Also, with VoLTE, you can surf at 4G speeds even while being on a phone call.

Features:

  • Simultaneous use of HDvoice and LTE data
  • High-definition sound quality when calling another VoLTE-enabled device
  • Faster call setup
  • More innovative solutions, as customers will have access to next generation services

 

4G VoLTE compatible Handsets

 

  1. Samsung
    • Galaxy M01s, Galaxy M02, Galaxy M02s, Galaxy M11, Galaxy M12, Galaxy M21, Galaxy M30s, Galaxy M31, Galaxy A12, Galaxy A51, Galaxy A52, Galaxy A70, Galaxy A70s, Galaxy A71, Galaxy A72, Galaxy Note 10 Lite, Galaxy S10, Galaxy S10+, Galaxy S10e, Galaxy S20, Galaxy S20+, Galaxy S20 ultra, Galaxy S20 FE, Galaxy S21, Galaxy S21+, Galaxy S21 Ultra, Galaxy Note 10, Galaxy Note 10+, Galaxy Note 20, Note 20 Ultra, Galaxy Z Fold2.
  2. Xiaomi
    • Redmin 8A, Redmi Note 9 pro,Redmi Note 9, Redmi Note 7 Pro, Redmi Note 10 Pro, Redmi 9C, Redmi 9A, Redmi 9 Prime, Redmi 8, Redmi 7, Poco F1, Mi Note 10 Lite, Mi 10
  3. Nokia
          * Nokia 5.3, Nokia 7.2, Nokia 3.4,  Nokia G20, Nokia 1.4, Nokia G10
  4. Iphone
    • iPhone 6, iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone SE, iPhone X, iPhone XR, iPhone XS, iPhone XS MAX, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max

      (* please make sure to update latest iOS version, may not support on some carrier specific handset or jailbreak sets)
  5. ZTE 
    ZTE Blade A51,  ZTE Blade V30,  ZTE Blade A71
  6. OPPO
    OPPO F19, OPPO A16, F21 Pro,  A74,
  7. VIVO
    vivo Y51, vivo Y20, vivo Y20s, Y15s, V20 , V21, V23e, V20 SE,V23 5G, Y33s,  V21e, Y12s, Y55, Y53s,  Y30,Y35,V25 5G , V25E, Y16, Y22, Y22S,Y21,Y15S ,Y15C, Vivo Y01, V25 5G, Y02, Y27, Y27s, Y01, Y02T, V27 5G, Y36, V29, V29e, V27e,Y17s
  8. OnePlus
    OnePlus CE
  9. Tecno 
    Spark 6 Go (4+64GB), Spark 7T(4+64GB), POVA 2, Camon 17P
  10. Honor
    X6, X7A, X8a, X5

 

Please make sure that you update your mobile firmware to latest one to enjoy NT VoLTE Service.

Don’t worry if your handset is not yet mentioned in this list. We are working with all handset suppliers to bring VoLTE support to your phone soon.

 

Frequently Asked Questions (FAQ)?

  1. How do I use VoLTE?
    To enjoy VoLTE services, you need to:
    Have a VoLTE enabled handset (A complete list of the supported devices can be found in the “4G VoLTE compatible Handsets”section of this page)
  • Ensure that your handset has been upgraded with the latest software provided by your handset manufacturer
  • Ensure that you are using NT 4G SIM
  • Verify that the VoLTE voice calling feature has been enabled on your smartphone
    • For Android: Settings -> Mobile Networks -> Turn on VoLTE call.
      *These settings may differ from one handset model to another depending on the handset manufacturer.
    • For iPhone: Settings ->Cellular ->Cellular Data Option -> Voice & Data -> select LTE and enable VoLTE switch
  • For users with Dual SIM handsets, NT4G SIM should be inserted in the SIM slot with data capability and network mode as "4G/3G/2G (Auto)".
  1. Is VoLTE available in my Area?
    VoLTE is available on all area currently having 4G network coverage
  1. How to activate LTE/VoLTE on my SIM and mobile device?
    Dial *444#
    Select Activate VoLTE
    (This will activate VoLTE in your SIM)

    Enable VoLTE setting in your mobile device
    (This will activate VoLTE in your mobile device)

    Note: Some new devices and software versions may not have a VoLTE setting. In such cases, VoLTE will be enabled by default.
  1. How will I know if I am on VoLTE service?
    For Android users: The “HD/VoLTE” icon will be shown on the top bar of the screen
    Also, you can dial *111# or Dial 1444 to verify if you are on VoLTE
  1. How much does VoLTE cost?
    There is no additional cost for VoLTE service. VoLTE is one more way in which NT is building a better network for its’ customers.
     
  2. Do I need to activate a separate/special pack for VoLTE service?
    No. The existing plan will support the VoLTE services.
  1. Is there any promotional offer for VoLTE?
    Yes, once VoLTE is enabled, you can dial *111# or Dial 1444 to get 100 minutes FREE VoLTE voice calls valid for 28 days.
  1. Will VoLTE calls consume data too?
    No. VoLTE calls will not consume any data. It will be charged as per your normal calls.